Privacy Policy
Effective Date: March 7th, 2025
Introduction Welcome to EcoSteel.com (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect We may collect the following types of personal and non-personal information:
- Personal Information: Name, email address, phone number, company name, project details, and any other information voluntarily provided through forms, inquiries, or transactions.
- Non-Personal Information: IP address, browser type, operating system, referring website, and browsing behavior collected through cookies and analytics tools.
- Communication Data: Records of correspondence, including inquiries, emails, and text message interactions.
2. How We Use Your Information We use the collected information for the following purposes:
- To provide and improve our services, including customer support and project consultations.
- To respond to inquiries, process transactions, and send important updates.
- To send SMS messages related to sales, project updates, promotions, and customer follow-ups.
- To analyze website usage trends and enhance user experience.
- To comply with legal obligations and enforce our policies.
3. Data Sharing and Disclosure We do not sell or rent personal information. However, we may share it with:
- Service Providers: Third-party vendors who assist with website hosting, marketing, and customer service.
- Business Partners: Contractors or affiliates involved in fulfilling project-related requests.
- Legal Compliance: Authorities when required by law or to protect our rights.
- Business Transfers: In the event of a company sale, merger, or acquisition.
4. SMS Communications and Opt-Out By providing your phone number, you consent to receive SMS messages from EcoSteel regarding services, sales, and promotions. Message frequency varies. Standard carrier rates may apply. You can opt out at any time by replying STOP to any message or contacting us directly.
5. Data Security We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is entirely secure.
6. Your Rights and Choices You have the right to:
- Request access to, correction of, or deletion of your personal information.
- Opt out of marketing emails and SMS communications.
- Manage cookie preferences through your browser settings.
7. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
8. Children’s Privacy Our website is not intended for children under 13, and we do not knowingly collect personal information from them.
9. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us For questions regarding this Privacy Policy, please contact us at:
EcoSteel, Inc.
28202 Cabot Rd. Laguna Niguel, CA 92677
customerservice @ecosteel.com
800.587.6604